Payment Methods and Policy

At Kiwi Tots, we offer a variety of safe and convenient payment methods to ensure a seamless shopping experience. Below you will find details about our accepted payment methods and payment policies.

Accepted Payment Methods

We accept the following payment methods:

  • Credit & Debit Cards (Visa, MasterCard, Maestro, American Express)

  • PayPal (Secure and fast checkout with buyer protection)

  • Apple Pay & Google Pay (For quick and easy mobile payments)

  • Klarna (Buy now, pay later with flexible payment options)

Payment Security

We use SSL encryption to ensure that all transactions are protected.

Your payment details are never stored on our servers and are securely processed by trusted third-party payment providers.

We comply with PCI DSS standards to ensure the security of your financial information.

Payment Processing & Verification

All payments are processed directly at checkout.

If additional verification is required for security reasons, our team may contact you before processing your order.

Orders will only be shipped once payment has been successfully received.

Buy Now, Pay Later with Klarna

We work with Klarna to provide flexible payment options:

  • Pay Later: Buy now and pay within 30 days.

  • Pay in Instalments: Spread the cost over multiple payments.

Klarna eligibility and terms may vary depending on your region and financial circumstances.

Payment Refunds

Approved refunds will be returned to the original payment method used.

Refunds may take 5–7 business days to process, depending on your bank or payment provider.

If a payment method is no longer available, an alternative refund option will be provided.

Currency & International Transactions

All transactions are processed in NZD.

If you pay with an international card, your bank may charge currency conversion fees.

We are not responsible for any additional bank fees related to foreign currency transactions.

If you have any questions regarding payments, please contact our customer support team at support@kiwitots.nz.

We are happy to assist you and ensure a smooth checkout experience!